Shipping policy

Last Updated: July 20, 2026

Biomaroil is an independently operated online retailer offering women's fashion and apparel through its official website.

This Shipping Policy explains our order processing procedures, shipping methods, estimated delivery times, shipping charges, tracking information, delivery procedures, and other shipping-related information applicable to purchases made through our website.

This policy applies to purchases made through:

Website:
www.biomaroil.com

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Business Days: Monday – Friday, excluding U.S. public holidays.

Order Cut-Off Time: 6:00 PM CT

Orders placed after 6:00 PM CT will be processed on the next business day.

During holidays, promotional events, peak seasons, or periods of unusually high order volume, processing times may be extended.

If a significant processing delay occurs, we will notify customers using the email address provided with the order whenever reasonably possible.

Shipping Destination

We currently ship to eligible residential and commercial addresses within the United States.

We currently do not ship to P.O. Boxes, APO/FPO addresses, or destinations outside the United States.

Shipping availability may vary depending on the destination address and carrier service coverage.

Please ensure that your shipping address is complete and accurate before submitting your order.

Estimated Delivery Time

The total estimated delivery time consists of both order processing time and shipping transit time.

Total Delivery Time = Processing Time + Shipping Transit Time

United States Standard Shipping

Processing Time

1–3 business days

Shipping Transit Time

6–9 business days

Estimated Total Delivery Time

7–12 business days

Estimated delivery times begin after order processing has been completed.

Delivery times are estimates only and are not guaranteed.

Estimated delivery dates are provided for reference purposes only and should not be interpreted as guaranteed delivery commitments.

Actual delivery times may vary due to carrier operations, weather conditions, holidays, destination location, or other circumstances beyond our reasonable control.

Shipping Cost

We currently offer free standard shipping on all orders delivered within the United States.

Any exceptions, if applicable, will be clearly disclosed before payment is completed.

Shipping Confirmation and Order Tracking

Once your order has been shipped, a shipping confirmation email will be sent to the email address provided during checkout.

The shipping confirmation email will include tracking information when available from the shipping carrier.

Tracking information may require 24–72 hours after shipment before updates become visible in the carrier's tracking system.

If tracking information does not update immediately, please allow additional time for the carrier to refresh its tracking records.

Shipping Carriers

Orders are shipped through third-party shipping carriers or logistics providers selected based on destination, package requirements, service availability, and operational considerations.

Carrier selection may vary depending on the delivery location and shipment characteristics.

Customers cannot select a specific shipping carrier unless such an option is offered during checkout.

Shipping Restrictions

Certain products, shipping methods, or delivery services may not be available for specific locations due to carrier limitations, operational restrictions, or logistical considerations.

If a shipping restriction affects your order, we will contact you using the information provided during checkout whenever reasonably possible.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully verify your shipping details, including:

• Full name
• Street address
• Apartment, suite, or unit number (if applicable)
• City
• State
• ZIP code

If incorrect or incomplete shipping information is provided, delivery may be delayed, returned, or unsuccessful.

Biomaroil is not responsible for delays or delivery issues resulting from inaccurate or incomplete shipping information provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible.

Email:
hello@biomaroil.com

We will make reasonable efforts to assist with address updates before the order enters processing.

However, address changes cannot be guaranteed once an order has entered processing or has been shipped.

Lost, Delayed, or Missing Packages

If your package appears delayed, lost, or is marked as delivered but has not been received, please contact us with your order number and any available tracking information.

If tracking indicates that the package has been delivered, we recommend checking with household members, neighbors, your property's delivery location, or contacting the shipping carrier for additional delivery information.

Customers may also be asked to cooperate with the shipping carrier's investigation where necessary.

We will review the available shipping information, coordinate with the carrier when appropriate, and provide reasonable assistance based on the circumstances.

Any resolution, where applicable, will depend on the shipping carrier's investigation and the specific circumstances of the shipment.

Failed Delivery or Returned Packages

If a package is returned to us due to an incorrect or incomplete shipping address, refusal of delivery, unsuccessful delivery attempts, or the recipient's inability to receive the package, we will contact you whenever reasonably possible.

Additional shipping charges may apply if reshipment is requested due to circumstances not caused by Biomaroil.

Any applicable reshipping charges will be communicated for customer approval before reshipment is arranged.

If a returned package is eligible for a refund, the refund will be processed in accordance with our Return & Refund Policy after the returned package has been received and reviewed.

Damaged, Defective, or Incorrect Items

Please inspect your order promptly after delivery.

If you receive a damaged, defective, or incorrect item, please contact us as soon as reasonably possible, and no later than 30 calendar days from the date of delivery.

Please include:

• Order number
• Photos of the item
• Photos of the packaging
• Description of the issue

We will review the reported issue and, where appropriate, provide a resolution in accordance with our Return & Refund Policy.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Email:
hello@biomaroil.com

We will make reasonable efforts to accommodate requests received before the order enters processing.

Once an order has entered processing or has been shipped, order changes or cancellations may no longer be possible.

Requests for changes or cancellations are handled on a best-effort basis.

Policy Updates

This Shipping Policy may be updated periodically.

Any revisions will become effective when published on this page together with the updated "Last Updated" date.

Contact Information

Brand:
Biomaroil

Website:
www.biomaroil.com

Email:
hello@biomaroil.com

Phone:
+1 702-298-5576

Business Address:
14206 Campo Vista Dr,
Houston, TX 77083,
United States

Customers may contact us regarding shipping, delivery, tracking information, shipping restrictions, order status, or other shipping-related inquiries using the contact information above.

Customer Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM CT

Sunday: Closed

We generally respond to customer inquiries within 24–48 business hours.